Employment Opportunities
Get Involved
Join the Mission’s team of volunteers and show compassion, love, and kindness to our neighbors in need.
Administrative & Communications Specialist
General Description: Provides clerical and reception support for administrative staff and agency programs. Plans and coordinates to ensure the smooth operation of the administrative offices. Manages Twin City Mission social media accounts as well as printed materials.
Education Requirements: High School Diploma or GED.
Starting Pay Range: $14.88 - $19.98 per hour
Qualifications:
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Ability to interact with callers, visitors and volunteers courteously and responsively;
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Ability to record and route messages accurately and in a timely manner;
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Detail oriented and accurate in completion of paperwork;
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Proficient on various Social Media platforms, such as Facebook, Instagram, etc.
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Knowledgeable in Canva or similar platform.
Hours: Full-time position - Monday – Friday.
Duties:
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Answer multi-line phone system in administration building, routing calls, referring for assistance, providing information and recording messages.
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Schedule and record pickups for the Donation Truck and Fed-Ex packages.
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Receive donations and provide tax receipts to donors.
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Prepare and process agency paperwork for new employees and student interns.
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Ensure completion and tracking of paperwork and coordinate scheduling of community service workers @ Twin City Mission locations.
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Serve on agency committees as assigned.
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File tax receipts, community service forms and new hire paperwork.
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Coordinate scheduling of conference room and auditorium.
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Perform safety and maintenance checks of administration building and forward maintenance requests as needed.
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Coordinate efforts to ensure the orderliness and cleanliness of the administration building.
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Assist the Director of Development and Development Coordinator with special projects as needed throughout the year.
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Manage Twin City Mission’s social media accounts, such as Facebook and Instagram.
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Responsible for ordering all printed materials, such as business cards
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Working with the Director of Development and Program Directors, develop and manage brochures and other promotional materials.
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Produce a quality newsletter, that will be sent out to current donors.
Resale Store Manager
Twin City Mission is seeking a Resale Store Manager to oversee daily operations, meet sales goals, and create a welcoming shopping experience for customers in one of our resale stores.
Position Summary
The Store Manager is responsible for opening and closing the store, supervising workers and volunteers, maintaining merchandise and store appearance, handling cash and deposits, completing reports, and helping the store meet or exceed income goals.
Key Responsibilities
• Manage daily store operations, including opening, closing, cash register accuracy,
receipts, and deposits.
• Supervise volunteers, community service workers, and client workers while
maintaining accurate documentation.
• Oversee merchandise control, store upkeep, safety, and appearance of the
building and grounds.
• Prepare accurate daily, weekly, and monthly reports and timesheets by required
deadlines.
• Provide courteous, respectful service to customers, clients, staff, and community
members.
• Follow all Twin City Mission policies and procedures and maintain client
confidentiality.
Qualifications
• High school diploma or GED required.
• At least two years of experience in a sales-related field preferred.
• General knowledge of clothing, furniture, and household goods.
• Ability to work with people of all ages, backgrounds, and income levels.
• Dependable, courteous, and able to be firm in a professional manner.
• Must be able to work a varied schedule Monday through Saturday and maintain
insurability with Twin City Mission occupational and liability insurance.
Schedule and Benefits
This is a non-exempt position with a minimum of 40 hours per week. Store hours generally range from 9:00 a.m. to 5:30 p.m., Tuesday through Saturday. Compensation is negotiable and may include eligible fringe benefits such as occupational and liability insurance, Social Security, sick and holiday leave, life and health insurance, and retirement plan options.
Part-Time Shelter Monitor
General Description: This position will focus on the needs of all residents in the shelter for victims of domestic violence, as well as answering the 24-hour hotline. The Shelter Monitor will perform intakes of clients and provide documentation of all that happens within the Shelter.
Education Requirements: Must be enrolled in or completed, at minimum, a 2-year degree program or a Bachelor’s Degree program.
Qualifications:
· Experience working with victims of domestic violence preferred
· Experience working with shelter populations preferred
· Must be able to work one or more holidays
(Christmas, Thanksgiving, New Year’s)
· Current Texas driver’s license
· Reliable transportation to get to and from work on time
· Sensitive to various cultural, ethnic/social backgrounds, values,
attitudes, and languages
· Excellent verbal and written communication skills;
conflict resolution skills; ability to remain calm when under pressure
and during a crisis
· Precise documentation skills; organization skills
· Basic proficiency in Microsoft Office & Google Suites required
· Ability to follow the chain of command
· Ability to be a team player
Compensation: Based on education and experience
Hours: Part-time position; 8-12 hr/wk minimum;
3pm-11pm Monday-Friday afternoons;
11AM-11PM Saturday OR Sunday;
11PM-11AM Friday OR Saturday nights
Duties could include the following:
· Monitor all activity in the shelter during your shift.
· Provide crisis intervention, support and/or referral services to callers
on 24-hour hotline.
· Intake new clients; accurately completing all paperwork in
intake packet within 24 hours
· Orient new residents to the shelter facility during your shift.
· Communicate important incidents involving residents to the
appropriate shelter staff
· Complete job duties as per checklist on assigned shift; sign off on checklist
at end of shift the program.