Employment Opportunities
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Join the Mission’s team of volunteers and show compassion, love, and kindness to our neighbors in need.
Housing Services – Case Manager
General Description: Responsible for providing case management services that will empower participants to make the transition from homelessness to stable housing.
Education Requirements: BA/BS or higher in social science related field.
Qualification:
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BA/BS in social science or related field
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Ability to work as a team player and high level of interpersonal skills
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A commitment to be non-judgmental and use a holistic approach when working with a diverse population and homeless issues
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The ability to maintain professionalism and ethics when working under crisis situations
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Must have the ability to maintain client confidentiality
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One year experience in social service field
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Basic knowledge of Microsoft Office programs (Word, Excel, PowerPoint)
Compensation: DOQ + Fringe. Sick and Holiday Leave. Life and Health Insurance (when eligible) and Retirement Plan (when eligible).
Hours: Full-time position, 8:00 AM to 5:00 PM, Monday-Friday. Evening hours may also be required.
Duties:
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Conduct interviews and briefings with prospective housing services clients.
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Assist applicants, as needed, with the housing application process.
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Coordinate with CE Specialist and shelter case managers to screen potential applicants for the Rapid Re-Housing program.
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Coordinate with Domestic Violence Service Providers to move victims quickly into housing and reduce shelter stays.
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Create and implement individual and family service plans.
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Maintain contact with all housing participants on a scheduled basis.
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Maintain proper documentation in client files.
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Maintain the utmost client confidentiality.
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Conduct home visits in accordance with established policies.
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Identify needs and refer individuals and/or families to appropriate community resources.
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Ensure timeless and accurate entry of client file into HMIS for program participants.
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Assist in development of positive working relationships with other agencies serving those at risk.
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Demonstrate an understanding of mainstream resources, non-governmental resources, and homeless services resources.
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Work with each participant to develop and strengthen their goal plan according to individual goals.
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Knowledge of all US Housing and Urban Development (HUD) policies, procedures, and statutory laws regarding Rapid Re-Housing.
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Responsible for submitting proper documentation to HUD and maintaining proper recordkeeping for client files.
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Assist and complete all necessary paperwork, documents, and reports in a timely manner; this includes CDBG reports, monthly Board reports, annual United Way reports and ESG reports as needed.
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Attend Homeless & Housing Services staffing meetings and Case Manager meetings, as required.
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Participation in the Brazos Valley Coalition for the Homeless/Continuum of Care.
Donation Assistant / Store Support
Twin City Mission is seeking a full-time Donation Assistant / Store Support team member to help manage donated goods and support daily operations in our donation area and resale stores.
About the Role
This position works in all areas of donations management, including sorting, quality control, handling, hanging, bagging, boxing, and preparing donated items for resale stores, community closets, and recycling markets. The role may also include shifts in Twin City Mission resale stores as needed.
Key Responsibilities
• Sort donated items for resale stores, community closets, and recycling markets.
• Inspect donated goods for quality and proper placement.
• Hang, bag, box, and organize merchandise as needed.
• Keep work areas safe, clean, and organized.
• Meet daily work goals and turn in daily work logs.
• Work independently and follow instructions from supervisors.
• Assist in resale stores as needed, including lunch relief, opening, and
closing duties.
• Work respectfully with clients, community service participants, staff, volunteers,
donors, and customers.
• Maintain confidentiality regarding clients involved in Twin City Mission programs.
• Follow all Twin City Mission policies and procedures.
Qualifications
• High school diploma or GED required.
• Verifiable work-related experience preferred.
• Valid Texas driver’s license required, or ability to obtain one within
three months of hire.
• Ability to follow instructions and work safely.
• Ability to work respectfully with people of all income levels and backgrounds.
• Must maintain insurability with Twin City Mission occupational
and liability insurance.
Schedule and Compensation
This is a full-time, nonexempt position averaging 40 hours per week. Hours generally range from 7:00 a.m. to 3:30 p.m., Monday through Friday. Compensation is negotiable and includes eligible benefits such as occupational and liability insurance, Social Security, annual sick and holiday leave, life and health insurance, and retirement plan participation when eligible.
Resale Store Manager
Twin City Mission is seeking a Resale Store Manager to oversee daily operations, meet sales goals, and create a welcoming shopping experience for customers in one of our resale stores.
Position Summary
The Store Manager is responsible for opening and closing the store, supervising workers and volunteers, maintaining merchandise and store appearance, handling cash and deposits, completing reports, and helping the store meet or exceed income goals.
Key Responsibilities
• Manage daily store operations, including opening, closing, cash register accuracy,
receipts, and deposits.
• Supervise volunteers, community service workers, and client workers while
maintaining accurate documentation.
• Oversee merchandise control, store upkeep, safety, and appearance of the
building and grounds.
• Prepare accurate daily, weekly, and monthly reports and timesheets by required
deadlines.
• Provide courteous, respectful service to customers, clients, staff, and community
members.
• Follow all Twin City Mission policies and procedures and maintain client
confidentiality.
Qualifications
• High school diploma or GED required.
• At least two years of experience in a sales-related field preferred.
• General knowledge of clothing, furniture, and household goods.
• Ability to work with people of all ages, backgrounds, and income levels.
• Dependable, courteous, and able to be firm in a professional manner.
• Must be able to work a varied schedule Monday through Saturday and maintain
insurability with Twin City Mission occupational and liability insurance.
Schedule and Benefits
This is a non-exempt position with a minimum of 40 hours per week. Store hours generally range from 9:00 a.m. to 5:30 p.m., Tuesday through Saturday. Compensation is negotiable and may include eligible fringe benefits such as occupational and liability insurance, Social Security, sick and holiday leave, life and health insurance, and retirement plan options.
Part-Time Shelter Monitor
General Description: This position will focus on the needs of all residents in the shelter for victims of domestic violence, as well as answering the 24-hour hotline. The Shelter Monitor will perform intakes of clients and provide documentation of all that happens within the Shelter.
Education Requirements: Must be enrolled in or completed, at minimum, a 2-year degree program or a Bachelor’s Degree program.
Qualifications:
· Experience working with victims of domestic violence preferred
· Experience working with shelter populations preferred
· Must be able to work one or more holidays
(Christmas, Thanksgiving, New Year’s)
· Current Texas driver’s license
· Reliable transportation to get to and from work on time
· Sensitive to various cultural, ethnic/social backgrounds, values,
attitudes, and languages
· Excellent verbal and written communication skills;
conflict resolution skills; ability to remain calm when under pressure
and during a crisis
· Precise documentation skills; organization skills
· Basic proficiency in Microsoft Office & Google Suites required
· Ability to follow the chain of command
· Ability to be a team player
Compensation: Based on education and experience
Hours: Part-time position; 8-12 hr/wk minimum;
3pm-11pm Monday-Friday afternoons;
11AM-11PM Saturday OR Sunday;
11PM-11AM Friday OR Saturday nights
Duties could include the following:
· Monitor all activity in the shelter during your shift.
· Provide crisis intervention, support and/or referral services to callers
on 24-hour hotline.
· Intake new clients; accurately completing all paperwork in
intake packet within 24 hours
· Orient new residents to the shelter facility during your shift.
· Communicate important incidents involving residents to the
appropriate shelter staff
· Complete job duties as per checklist on assigned shift; sign off on checklist
at end of shift the program.